One step from us, one step from you

Find trusted care whenever you need with easy access and helpful support you can trust anytime

One step from us, one step from you

Find trusted care whenever you need with easy access and helpful support you can trust anytime

Introduction

We

We

deliver

deliver

clinically led disability support

disability support

through

through

nurse-led care,

nurse-led care,

genuine

genuine

collaboration

collaboration

and

and

personalised planning,

personalised planning,

helping

helping

you

you

feel

feel

safe, supported

safe, supported

and

and

truly independent.

truly independent.

  • NDIS-approved

  • Clinical care

  • Personalised support

  • Nurse-led

Services

What we offer

Personal Care & Household

Assistance with personal activities, including higher-intensity care needs, and support with everyday household tasks.

Personal Care

Household Tasks

Community Nursing Care

Community & Social Participation

Support to connect, engage, and take part in community and group activities.

Community Access

Community Participation

Community Nursing Care

Living Arrangements & Health

Day-to-day support for participants in shared or independent homes, built around their goals.

In-Home Supports

Community Nursing Care

Supported Independent Living

Transport & Access

Helping participants stay connected and mobile in daily life.

Transport Supports

Community Access

Skills, Transitions & Employment

Assistance to access and maintain employment and build confidence through everyday skills.

Life Skills Development

Support Coordination

About us

Clinical care, together

Two Step Healthcare is a Melbourne-based NDIS provider built on a simple idea: disability support should be both clinically excellent and genuinely personal.

We're led by two professionals with complementary expertise — clinical care from an experienced Intensive Care Unit Registered Nurse, and governance, compliance and risk management from a dedicated business consultant. Together, we bring a level of clinical oversight and operational rigour that's uncommon in the sector, paired with a support model that always starts with the participant.

Whatever stage of life you're navigating, we're here to walk it with you — combining clinical expertise, strong governance, and genuine collaboration, every step of the way.

Nurse-Led Clinical Care

Our services are shaped by real healthcare expertise, led by an experienced Intensive Care Unit Registered Nurse.

Governance & Compliance

Behind every support plan is a robust governance and risk management framework

Connected Support

We work closely with hospitals, allied health professionals, and Support Coordinators, so your care is joined-up

How it works

Simple steps, real support

Step 01

Get in Touch

Reach out to our team by phone, email, or through our website. Tell us a little about your NDIS plan and support needs

Step 01

Get in Touch

Reach out to our team by phone, email, or through our website. Tell us a little about your NDIS plan and support needs

Step 02

Consultation

We'll arrange a time to talk through your goals, current supports, and what you're looking for. This helps us understand how we can genuinely help, not just what services we offer.

Step 02

Consultation

We'll arrange a time to talk through your goals, current supports, and what you're looking for. This helps us understand how we can genuinely help, not just what services we offer.

Step 03

Personalised Support Plan

Our team — including clinical input where needed — works with you to design a support plan that reflects your goals, culture, and lifestyle, and fits within your NDIS funding.

Step 03

Personalised Support Plan

Our team — including clinical input where needed — works with you to design a support plan that reflects your goals, culture, and lifestyle, and fits within your NDIS funding.

The team

Meet the team

Joseph Villarico
Joseph VillaricoCo-Founder & Clinical Lead
Eric Yang
Eric YangCo-Founder & Compliance & Governance Lead
Eric Yang
Eric YangCo-Founder & Compliance & Governance Lead

FAQ

Answers to your important questions

What areas do you service?

We currently support participants across Hadfield, Broadmeadows, Glenroy, Pascoe Vale, Coburg, Brunswick, Essendon, Southbank, and Melbourne CBD, with plans to expand further across Melbourne's northern and inner metropolitan suburbs.

What makes Two Step Healthcare different from other NDIS providers?

What NDIS supports do you provide?

Can you support participants with complex or high-intensity needs?

How do I get started with Two Step Healthcare?

Do you work with Support Coordinators and other health professionals?

Get started

Get started today

Have questions about your NDIS support, or ready to begin? Reach out for a free, no-obligation chat we'll help design a plan built around your goals.

Get started

Get started today

Have questions about your NDIS support, or ready to begin? Reach out for a free, no-obligation chat we'll help design a plan built around your goals.

Get started

Get started today

Have questions about your NDIS support, or ready to begin? Reach out for a free, no-obligation chat we'll help design a plan built around your goals.